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TeamHub Ideas Portal
Status Planned
Created by Guest
Created on Jan 12, 2024

RE: TeamHub - Bug

Seti:

With a desk phone, you have the setting to stop the call waiting tone

or any other interruption when a 2nd call comes in. They are asking

to silence/mute any call waiting audio indicator on TeamHub that would

interrupt their conversation with the patient or customer.

Tom

Thomas J Miani

Team Lead North East Sales Engineering

Office: 978.291.1232

Cell: 978.810.8414

Email: tmiani@Sangoma.com

Website: www.sangoma.com

Schedule a meeting (Creates an appointment directly in my calendar)

From: Seti Nezami
Sent: Thursday, January 11, 2024 6:56 PM
To: tmiani@sangoma.com; bvfeatures@sangoma.com
Cc: Jeff Martis (Sangoma) ; Kevin Mckinlay (Sangoma) ; Teamhub
Subject: Re: TeamHub - Bug

Hey Tom,

Just to make sure I understand this correctly, are they asking for a setting to mute the ringing when a call is received?

(For TeamHub-related feature requests, please use teamhub@sangoma.com )

Thanks,

Seti

Seti Nezami

VP, Digital and User Experience

Phone: +1 905 474 1990 x 4210

Email: snezami@sangoma.com

Website: www.sangoma.com

From: tmiani@sangoma.com >
Date: Tuesday, December 26, 2023 at 3:02���PM
To: bvfeatures@sangoma.com >
Cc: Jeff Martis (Sangoma) >, Kevin Mckinlay (Sangoma) >, Seti Nezami (Sangoma) >
Subject: TeamHub - Bug

Hello:

Have a customer using TeamHub exclusively and they indicated today

that the call waiting beep/ringing was a problem when they are on the line

with a patient. For other phones we have settings to turn off the beep/ring

but they are not available for TeamHub. Please enable these options.

Tom

Thomas J Miani

Team Lead North East Sales Engineering

Office: 978.291.1232

Cell: 978.810.8414

Email: tmiani@Sangoma.com

Website: www.sangoma.com

Schedule a meeting (Creates an appointment directly in my calendar)

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